Organización
Rapid Manufacturing
Corporativo
Rapid Manufacturing
Giro
Manufacturera
Actividad principal
Electronic custom-designed wire & cable harnesses, electro-mechanical, and box build assm.
Empleados
300

Program Manager_inside Sales

Descripción y detalle de las actividades

SUMMARY OF POSITION

The Program Manager position is responsible for managing an existing customer base and ensuring optimal customer satisfaction. This will be done by building a strong team that provides timely order processing, continuous communications, and proactive issue resolution. Highly motivated, innovative who savors challenges and love to tackle tough problems. Position based in Anaheim, CA.

PRINCIPAL RESPONSIBILITIES

- Manage program team execution of orders, contracts, backlog, and facilitate problem resolution across organizations.
- Analyze potential solutions and provide information required to make appropriate decisions that ensure on time delivery and total customer satisfaction.
- Coordinate activities with operations, production, accounting, issuing, and shipping to provide a high level of customer care.
- Monitor and grow established business relationships.
- Organize efforts professionally to meet day-to-day customer requests and follow up on commitments.
- Assist Program Manager Leader in the day-to-day management of the assigned accounts, and successfully communicate customer inventory demands to Rapid teams to ensure proper inventory levels.
- Manage the interfaces between the customers engineering / management teams and Rapid teams to facilitate the introduction of new products.
- Successfully utilize customers’ portals to manage OOR and other reports.
- Maintain 100% OTD and customer satisfaction.
- Work closely with Account Manager to assure timely response of all quotation requests aimed to offer competitive pricing utilizing low cost region and quick turn around.
- Resolve all issues that affect RFQ feedback, quality, delivery, service issue at a high level with customer.
- Review OOR and manage difficulties with order process. Be able to suggest contracts, Kan-ban, VMI contracts.
- Allocate orders to the appropriate production region allowing customer to take full advantage of the low cost region. opportunities and well as quick turn around for prototypes
- Oversee all steps involved in managing ECOs and revision changes on

Experiencia y requisitos

PREFERRED EXPERIENCE, QUALIFICATIONS & SKILLS:

Expertise in:
• Minimum 5 years experience in sales
• Minimum of 3 years experience in managing accounts (OEM’s or CM’s).
• Leadership experience in sales administration / customer care environment
• Knowledge in product development and manufacturing process is a plus
• Managing personnel

Skills in:
• Assumes responsibilities with appropriate authority
• Build a team that shares a common vision and work ethic
• Excellent Cross-functional and personal communication skills
• Ability to organize a cross functional team to effectively service the customer base
• Well developed analytical skills
• Strong leadership, motivational, and presentation skills.
• Strong Planning, organizational and time management
• Effective in working both independently and in a team setting
• Handling multiple accounts
• Interact with all levels of complex organizations.
• Software and the ability to utilize organized database environment
• Proficient in Microsoft Office programs

Qualifications:
• BA/BS degree
• Customer Oriented
• Proven track record of team building
• Attention to details and follow-up
• Flexible and adaptive to work long hours

Compartir vacante por:
Información Adicional
Vacantes 1
Contrato Permanente
Área Electrónica
Estudios Carrera Profesional
Turno Diurno
Sexo Indistinto
Edad 30 - 45 años
Horario Lunes a Viernes de 7am - 5pm
Jornada Tiempo Completo
Sueldo Abierto

Contacto
Lizett Sandoval
Teléfono
(646) 177-2833
Dirección
Prolongación Boulevard Costero No. 2672
Colonia ó fracc.
Carlos Pacheco
Ciudad
Ensenada, Baja California
Sitio web corp.
http://www.rapidmfg.com
Sitio web local
http://www.rapidmfg.com