Organización
TaskUs
Giro
Servicios
Actividad principal
Customer service
Empleados
350

Technical Support Agent

Descripción y detalle de las actividades

Walk-in interviews are welcome! From 8:00 am to 4:00 pm, Monday to Friday.
Ask for Gema Call Me at: 6647769886

Seeking for a customer support team is seeking a customer support agent who will bring strong customer service skills and a positive attitude to our team. We are especially interested in avid gamers.

Responsibilities:

Resolve concerns including but not limited to account management, billing issues, technical support, inappropriate language, grief tactics, game errors, and game cheats & exploit issues through investigation of server records.
Identify customer’s needs, clarify information, research every issue and provide solutions and/or alternatives.


Requirements/Skills/Competencies:



Availability to work in the Afternoon/Nightshift

Looking for an experienced, motivated Teammate to offer customers an excellent client experience.
Excellent typing (40 WPM minimum), phone, and computer navigation skills.
85% Bilingual, Written and verbal fluency (Grammar is Important)
Minimum High School Diploma


At TaskUs, we understand the importance of working hard and having fun! You will enjoy a comfortable work environment and will be given daily time to participate in wellness activities, video game tournaments, activities to give back to the community, and team development exercises.

TaskUs Offers Amazing Benefits to all Employees: This isn't your typical workplace. Employees come first.

Health Insurance for employee and dependents
Work 5 days of the week with 2 consecutive days off
Growth opportunities
Additional Days Off
Many perks and all benefits above the law
Free Parking
https://www.facebook.com/TaskUsMexico/

Experiencia y requisitos

Availability to work in the Afternoon/Nightshift

Looking for an experienced, motivated Teammate to offer customers an excellent client experience.
Excellent typing (40 WPM minimum), phone, and computer navigation skills.
85% Bilingual, Written and verbal fluency (Grammar is Important)
Minimum High School Diploma

Compartir vacante por:
Información Adicional
Vacantes 20
Contrato Permanente
Área Técnicos
Estudios Preparatoria
Turno Mixto
Sexo Indistinto
Edad 18 - 40 años
Horario 14:00 - 23:00 / . 21:30 - 6:00
Jornada Tiempo Completo
Sueldo se verifica en la entrevista
Idioma Hablado Escrito
Inglés 90% 90%
Portugués 90% 90%

Contacto
Reclutamiento
Sitio web corp.
https://www.taskus.com