DJ Orthopedics de México, S.A. de C.V.

Accounts Receivable/Contador de cuentas por cobrar

DJ Orthopedics de México, S.A. de C.V.

Hace 21 horas

Tijuana, Baja California

Giro

Maquiladora (Export.)

Actividad principal

Manufactura aparatos ortopédicos.

Número de empleados

2700

Dirección

Carretera Libre Antiguo Camino 20230

Colonia o fraccionamiento

Parque Industrial Florido

Ciudad

Tijuana, Baja California

Descripción y detalle de las actividades

• Ongoing analysis of high-volume chargeback accounts • Heavy analysis and daily monitoring of customer websites for new chargeback activity • Working closely with customer care, resolve open chargebacks timely, either by issuance of credit or collection of disputed chargebacks • Understanding of common contract language regarding chargeback types and timelines. • Develop and maintain standard reporting by customer and chargeback type, highlighting win/loss % • Aid other departments with analysis to eliminate operational issues driving chargeback volume. • In depth reconciliation of all accounts assigned • Assist customer service to insure credit /rebills are issued in timely manner for any collection issues. • Monitor account activity with A/R to assure proper application of payments or adjustments. • Maintain effective, well written communication of e-mail, voice mail, and system notes. • Professional and timely communication with Sales team and management on issues and strategies • Review and recommend accounts for final demand notices & outside collections • Prepare monthly reports for management review • Performs other related duties as assigned

Experiencia y requisitos

• Education: Bachellor degree or experience equivalent • Ingles: Must have verbal and written communication skills • Experience: 4 years minimum collection and reconciliation and office experience required on B2B 2-4 years minimum experience in reconciling chargeback activity High-volume experience preferred Medical device experience and customer service skills preferred Previous accounting, and in-depth reconciliation customer service or telemarketing skills required • Tools/Skills/Others: Microsoft Office required Working with Amazon required Accounting software relating to A/R Module and order entry module Intermediate to advanced Excel skills

Número de vacantes

1

Área

Contabilidad y Finanzas

Contrato

Permanente

Turno

Diurno

Jornada

Tiempo Completo

Estudios

Carrera Profesional

Inglés

Hablado: 90%, Escrito: 90%

Sexo

Indistinto