Custom Sensors & Technologies de Mexico, S.A. de C.V.

Customer Quality Champion Enginner

Custom Sensors & Technologies de Mexico, S.A. de C.V.

Abr. 12

Aguascalientes , Aguascalientes


Maquiladora (Export.)

Actividad principal

Manufactura de productos Automotrices, industrial y aeroespacial.

Número de empleados


Sitio Web corporativo


Av Aguascalientes Sur 401

Colonia o fraccionamiento

Ex Ejido Ojocaliente, Aguascalientes, Ags.


Aguascalientes , Aguascalientes

Descripción y detalle de las actividades

Job Description Summary The Customer Quality Engineer supports strategic customer accounts with direct customer interface to drive quality improvement, responding to customer issues with crisp communication, and providing strong problem resolution. Responsible for maintaining customer contacts regarding all quality related activities during product development, product release, production start and series production. Coordinate analysis of products in response to customer complaints, initiating rapid corrective measures and the establishment of permanent corrective actions to improve processes, service and products. General Responsibilities • Analyze, solve and control complex production quality problems on time to meet the customer requirements • Handles Production Part Approval Process and provide documents to customer • Conducts measurement system analysis and statistical process control for key processes • Ensures a smooth and timely launch of new and changed products • Handles customer returns and uses Sensata tools to provide frequent status updates to affected customers • Works effectively with test, design, product and planning engineers, regional quality engineers, regional planners, regional technical sales representatives and marketing representatives to solve customer challenges and provide answers • Coordinates project teams to ensure a successful launch of new products. It should be made clear what the customer expects and in detail elaborated how this can be achieved. After this process monitoring should take place on correct implementation • Initiating improvement proposals serving cost of quality, turnaround time and quality of production • May partner with line quality engineers and management teams in Layered Process Audits and internal audits. These audits ensure that manufacturing practices are follo • Train and manage technicians and inspectors to make sure corrective actions implemented and operators follow-up • Establish and follow procedure for control on non-conforming parts in production

Experiencia y requisitos

Experience / Qualifications • A university degree and 4-6 years of experience • Must be a team player able to work in a fast-paced environment with demonstrated ability to handle multiple competing tasks and demands • Strong organization, planning and time management skills to achieve results • Strong personal and professional ethical values and integrity • Holds self-accountable to achieving goals and standards • Proficient in Microsoft Office programs (Outlook, Word, PowerPoint, and Excel) • Strong interpersonal & collaboration skills to work effectively with all levels of the organization including suppliers and/or external customers • STRONG ENGLISH COMUNICATION SKILLS; WRITTEN AND PRESENTATION, all comunication will be in English (MUST BE ADVANCE) • AVAILABLE TO RELOCATION AT AGUASCALIENTES MX Benefits • Saving Found 13% • Food bonus 10% • Chritsmas bonus 30 days • Vacations 10 days • Vacation premium 50% • Aditional holy days 9 • Adtional annual bonus 20% • Life Insurance • Major medical expense insurance

Número de vacantes









Tiempo Completo


L-V 8:00-17:30

Salario mensual

$41400 - $44000 MXN


Titulo Profesional