North American Production Sharing de México, S.A. de C.V.

Customer service rep-not a call center-To work on Rosarito

North American Production Sharing de México, S.A. de C.V.

Rosarito, Baja California

Abril 01 2024

Giro

Maquiladora (Export.)

Actividad principal

Administración de maquiladoras.

Número de empleados

10000

Sitio Web corporativo

Datos de sucursal

. . . Rosarito, Baja California

Descripción y detalle de las actividades

Our Company manufactures high-quality complete automotive interior components that are easy to install and are a reflection of our customers’ specific needs. we are committed to craftsmanship of innovatively designed, integrated automotive products. We are competent, caring individuals who dream and build excellent products to enrich the vehicle owner's experience. We are looking for you to join our team!   **This is NOT A CALL The customer service representative, or CSR, will act as a liaison, provide product/service information, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. Inspect received data for errors. Type rapidly and accurately both numerical and text data and enter data into an information system. Activity: Manage Large amounts of incoming calls Input sales information Identify and assess customers’ needs to achieve satisfaction Provide accurate, valid, and complete information by using the right methods/tools Keep records of customer interactions, process customer accounts, and file documents Follow Communications procedures, guidelines, and policies

Experiencia y requisitos

Requirements: -Bachelor Degree -1-year minimum of experience -Bilingual (English-Spanish) -Strong phone contact handling skills and active listening. -Customer orientation and ability to adapt/respond to different types of characters -Excellent written and verbal communication -Ability to multi-task, prioritize, and manage time effectively. -Ability to work in a fast-paced team-oriented environment -Basic knowledge in e-mail etiquette, computer skills, and typing capability of at least 34-40 WPM. -Schedule Monday to Friday 7:30 am - 5:06 pm

Número de vacantes 1

Área Atención a Clientes/Call Center/Telemarketing

Contrato Permanente

Modalidad Presencial

Turno Diurno

Jornada Tiempo Completo

Horario From Monday to Friday from 7:00 am to 5:06 pm

Estudios Carrera Trunca

Sexo Indistinto

Disponibilidad p. viajar No