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Descripción y detalle de las actividades
Work is no longer a place. It’s what you do. And how you do it. More fluid, more flexible, powered by your imagination and by some amazing technology! That’s where we come in. We are Poly. We outfit you with beautifully designed and engineered audio and video products so that YOU can do YOU. Wherever and whenever. If you are a free thinker, a can-doer, a collaborator, a brainstormer – and want to enable real connections - we are interested in you. As a Quality Assurance Reliability Laboratory Manager, you will need to be obsessed with quality assurance, experienced and highly committed to creating and keeping a world class laboratory services warrantee the best Poly’s product quality through the validation, analysis, calibration and documented. The manager will be able to develop and drive a high-level test and service strategies, as well as take a hands-on approach to implementing that strategy. Your day to day: • Work with business and development teams to understand product vision and requirements. • Understand how all elements of the system product ecosystem work together and develop QA approaches that fit the overall strategy. • Be responsible for development of test strategies and creation of appropriate test harnesses. • Be responsible to calibration services to provide full support to daily operations. • Oversee the development and execution of test plans and monitor and report on test execution. • Conduct Field Returns to find the root cause analysis and provide timely response to customer complaints. • Work with a team of quality engineering professionals to ensure the highest quality product delivery. • Be an experienced but hands-on manager who can build an organization and ensure it performs. • Manage the day-to-day activities and organization within the laboratory, including effective. equipment, inventory management, and supply chain management for all lab teams. • Performs supervisory duties including but not limited to interviewing, hiring, training/on-boarding, scheduling, planning/assigning/directing work, and evaluating performance.
Experiencia y requisitos
Your day to day: • Directs team members engaged in measuring and testing product and tabulating data concerning materials, product, or process quality and reliability. • Responsible for supporting the plant operations in Quality Assurance, Quality Control. • Improve lab quality systems, lab practices and ISO compliance documentation. • Develop/maintain KPIs and communication pathways to improve customer service performance and meet timelines with worldwide quality teams. • Provide monthly updates for Lab KPIs to senior management. • Manage department spending within budget and supplies. • Interface with customers regarding all quality issues and special analytical requests. • Provide analytical solutions to support manufacturing troubleshooting and process improvement projects. What you bring to the team: • Bachelor’s degree in Computer Science, Electrical, Industrial Engineering or equivalent experience. • 3+ years of experience managing Quality Assurance Teams. • 1+ year of experience working as a Quality Assurance Engineer. • Experience managing automation and manual testers. • Experienced with ISO 9001:2015. • Demonstrated results in QA/QC continuous improvement program implementation. • Excellent communication (Proficient C2 English Level), attitude and teamwork leadership skills. • Strong leadership skills capable of bringing together diverse work groups to achieve company goals. • Customer-focused mindset. • Demonstrated ability to foster an atmosphere of teamwork and collaboration. • Current knowledge of laboratory analytical techniques and instrumentation; strong experience in analytical method development. • Strong proponent of scientific method for the solution of process and analytical problems. • Positive attitude along with sense of urgency for solving problems. • Strong prioritization skill set. • Vision to advance site goals while tackling day to day issues.
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