Corning Optical Communications

Global Supply Chain Customer Analyst

Corning Optical Communications

Ene. 07

Reynosa , Tamaulipas


Corning Optical Communications


Maquiladora (Export.)

Actividad principal

Fabricante del vidrio utilizado en las pantallas LCD.

Número de empleados



Av De Los Pinos 1050 Villa Florida, Reynosa , Tamaulipas

Descripción y detalle de las actividades

Role Summary: The Sr. Customer SC Analyst is responsible for driving SC value for strategic customers by planning & executing to a high level of CS / customer experience enabled by strong internal and external collaboration and communication. This role works in close collaboration internally with product line management, commercial (sales, CSRs, etc.), customer program team(s), and SC teams (plant & regional planners, SC managers, plant buyers/global supply management, logistics, etc.) to achieve CS targets, enable revenue/profitability growth, and improve inventory/cash flow performance. Key Responsibilities Facilitate timely and effective SC communications and information flow across internal functions and external business partners supporting assigned customer(s) Lead/collaborate across functions on customer order management execution (keen attention to detail and sense of urgency) Proactively monitor/analyze customer fulfillment performance: customer backlog, undated orders, order tracking, inventory, and actions accordingly to meet CS targets Lead/collaborate to mitigate risk and drive resolution or contingencies to avoid delays in delivery with the goal being to ship to target Work with PLM and commercial to identify and communicate customer priorities Monitor and identify actions to improve forecast accuracy at customer level Participate in forecast consensus meetings representing customer demand Work with customer to understand demand model and drive synchronization of orders Evaluate customer demand and supply to ensure appropriate capacity levels at work centers Support product changes, NPI and customer transition plans Monitor and implement actions/strategies to maintain optimum inventory levels balancing SC inventory strategies and CS metrics Manage customer/product metrics tracking and responsible for associated scorecards and reporting (internal and external) Support cost saving initiatives, lean initiatives, and process improvement or customer program projects. Support regional and global partnership meetings (S&OP)

Experiencia y requisitos

Required Education (minimum required for consideration): Bachelor's Degree (Supply Chain, Business, or technical field) Required Years and Area of Experience: 5+ years of Supply Chain (or equivalent) experience Required Skills: Values diversity of people and ideas Results oriented and self-motivated, with ability to work independently in a dynamic, business and manufacturing environment Demonstrated decision making, influencing, negotiation, and conflict management/problem solving skills and ability to drive results through others (inside the function and outside the function) Strong customer focus: able to gather and understand customer requirements and objectives Capable of prioritizing and executing on multiple priorities Ability to comprehend, analyze, and solve complex process problems Strong communication and presentation skills, ability to communicate effectively at all levels of the organization Demonstrated ability to use lean techniques Strong SAP experience (Production, Planning and Scheduling) Fluent in written and spoken English Desired Skills: APICs or Institute for Supply Management (ISM) certifications CPIM, CSCP, CPSM, C.P.M., A.P.P., etc.

Número de vacantes 1

Área Planeación

Contrato Temporal

Turno Diurno

Jornada Tiempo Completo

Estudios Titulo Profesional

Inglés Hablado: 100%, Escrito: 100%

Sexo Indistinto