Collins Aerospace.

Customer Service Manager- 3rd Shift

Collins Aerospace.

Mexicali, Baja California

Febrero 19 2026

Compartir:

Corporativo

Collins Aerospace, Inc (EEMSA)

Giro

Manufacturera

Actividad principal

Electronic / Aerostructures

Número de empleados

1400

Sitio Web corporativo

https://www.collinsaerospace.com

Sitio Web

https://careers.rtx.com/mx/es

Datos de sucursal

Manuel Gómez Morín #3200 Col. Rancho Hermanos Fuentes Mexicali, Baja California

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Descripción y detalle de las actividades

What you will do:

  • Ensures all quality related items for assigned areas are complete and documented to meet established quality standards.
  • Leads scheduling for assigned areas so coverage requirements are met.
  • Leads activities for materials and logistics problem resolution of cells to ensure on time delivery, customer correspondence and smooth operations.
  • Monitors operations performance to maximize productivity.
  • Interfaces with customers (internal and possibly external) to understand customer needs and issues and ensure that the customers receive satisfactory standards of services.
  • Delegate effectively to develop personnel and effectively balance the workload.
  • Address employee issues/concerns and motivate the workforce to achieve department goals.

Experiencia y requisitos

Qualifications you must have:

  • Typically requires a University Degree and minimum 5 years prior relevant experience or an Advanced Degree in a related field and minimum 3 years of experience 
  • Leading teams directly or indirectly  
  • Experience with MRP/ ERP systems (SAP preferred). 
  • Prior experience managing direct reports at least 1 year. 
  • Fluent in English and Spanish; clear, concise, assertive, and effective communicator. 
  • Must be available to work the 3rd shift (Sunday to Thursday, 11:00 PM – 6:00 AM) onsite. 

Qualifications we prefer:

  • Experience working with all levels of management 
  • Experience dealing with multicultural teams 
  • Proven track record in team leadership roles. 
  • Highly self-directed, quick learner, strong drive and results driven. 
  • Salesforce experience 
  • Lean, continuous improvement tools experience 

Beneficios

  • Beneficios de acuerdo a la LFT

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Número de vacantes 1

Área Atención a Clientes/Call Center/Telemarketing

Contrato Permanente

Modalidad Presencial

Turno Nocturno

Jornada Tiempo Completo

Horario
  • Tiempo completo
  • Turno Vespertino

Estudios Carrera con título profesional

Inglés Hablado: Avanzado, Escrito: Avanzado

Disponibilidad p. viajar No