- Fondo de ahorro
- Seguro de gastos médicos
- Caja de ahorro
- Bono de Puntualidad y Asistencia
- Beneficios de acuerdo a la LFT
- Servicios medicos en planta
- Bono de Transporte
- Comedor
- Transporte
Customer Service Representative - Backplanes
Amphenol TCS de México, S.A. de C.V.
Mexicali, Baja California
Marzo 27 2026
Compartir:
Giro
Maquiladora (Export.)
Actividad principal
Empresa que manufactura conectores y arneses para computadoras industriales de alta velocidad
Número de empleados
5000
Sitio Web
Descripción y detalle de las actividades
- In charge of dealing with queries, claims, comments and eventually, complaints from users or clients of an organization.
- Serves customers through different interfaces managed by marketing, oversees service Quality.
- Customer service representatives work directly with customers to provide assistance, resolve questions, and process orders.
- It is responsible for providing users with information and support in relation to the products or services offered by the company.
Experiencia y requisitos
1. In charge of making the first contact with the customer.
2. Provides commitment dates for the delivery of the requested product.
3. Provides quotes and official prices to customers according to the contracts and/or the negotiated price.
4. Receive orders from customers.
5. Provide updates and reschedule delivery dates.
6. Collect customer satisfaction information, apply service surveys.
7. Provides and executes commitment delivery dates.
8. Performs forecast analysis for account managers.
9. Carry out the management within the company for the shipment.
10. Maintains and builds good relationships with internal and external customers.
REQUIREMENTS:
1. Bachelor’s degree in marketing, Management or Engineering
2. Minimum 2 years of experience in this position.
3. Proactive, dynamic.
4. Management of advanced Office packages.
5. Availability of schedule.
6. Knowledge of MRP/ Microsoft Dynamics AX
7. Excellent negotiator.
8. Availability to travel.
9. Communication skills.
10. English 90%
Beneficios
Número de vacantes 1
Área Materiales
Contrato Permanente
Modalidad Presencial
Turno Diurno
Jornada Tiempo Completo
Horario
- Tiempo completo
- Lunes a viernes
Estudios Carrera con título profesional
Inglés Hablado: Avanzado, Escrito: Avanzado
Disponibilidad p. viajar No