Sr Test Engineer

Amphenol is one of the world's largest providers of interconnect solutions. Our Spectra-Strip division designs and manufactures flat cable and high-speed cable assemblies for the telecom, datacenter, medical, military and industrial markets. Our products live inside the equipment that moves the world's data.

The role in one line

You are the technical bridge between the customer and Spectra-Strip — you understand what the customer needs, translate it into technical requirements for our teams, and make sure the product performs in the field.}

What you'll do:

• Provide on-site and remote technical support to customers, assisting with product installation, configuration and troubleshooting.
• Translate customer needs, specifications and expectations into actionable technical requirements for engineering and manufacturing.
• Diagnose and resolve technical issues promptly, collaborating with internal engineering and support teams.
• Conduct product demonstrations and training sessions to educate customers on product capabilities and best practices.
• Review and control materials, procedures and mechanical or electrical systems to ensure customers receive high-quality, functional products.
• Create and maintain technical documentation, including installation guides, test procedures and troubleshooting workflows.
• Gather customer feedback and insights to drive product improvements and enhancements.
• Manage and coordinate technical projects through successful implementation and customer satisfaction.