Assoc II, Quality

Your role at Baxter:

As Assoc II, Quality, you will lead multi-functional teams as an Owner of Field Interventions. You will facilitate the execution and closure of multiple US/global Field Actions. This position supports additional field action process activities as detailed below

What you'll be doing:

• Responsible for handling Field Actions (FAs) as FA Owner through FA closure.
• Lead daily departmental activities for areas of direct responsibility
• Lead activities of self and Field Action (FA) team members in achieving defined Quality/FA goals in an efficient, accurate, and timely manner. Must be recognized as an authority in their area and demonstrate leadership ability
• Participate in FA review boards and Monthly reviews when vital, coordinate approvals for FA related documents, and drive FAs to closure per approved plans
• Lead FA Strategy team meetings to draft customer letters and Global FA Plans with global multi-functional teams
• Collaborate with internal customers on issues and questions related to the implementation of FAs
• Prepare and Verify FA monthly status reports
• Assist with data collection and report generation
• Perform periodic reviews for FA communications and coordinate efforts with other FA staff to ensure accurate documentation and data is assembled, entered and stored appropriately
• Work closely with regional gatekeepers, business leads, and FA team members to implement and support FA plans, supervise FA completion and resolve issues to drive FA’s to closure
• Present FA Metrics to management on an as needed basis and participate in internal and external inspections and assist with implementing solutions to audit findings
• Be directly involved in, and where appropriate, lead improvement projects which may include improving current FA processes, data generation, report development and presentation, or improving other quality processes /systems to demonstrate lean proficiencies
• Prepares periodic metrics for executive and segment management reviews, as needed