Customer Quality Engineer

We are looking for a Senior Supplier Quality Engineer to manage and resolve product quality concerns from customers and suppliers across Mexico and the United States. This role plays a key part in maintaining high customer satisfaction and ensuring compliance with quality certifications and standards.

Responsibilities:

• Address and resolve product quality issues and complaints from customers in both Mexico and the U.S.
• Serve as the main point of contact for quality-related matters with suppliers in both regions.
• Ensure the company maintains compliance with relevant quality certifications and standards.
• Participate in performance review meetings and present quality-related results and metrics.
• Collaborate with cross-functional teams to drive continuous improvement in quality processes.