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Customer Service Representative
Bridge Solutions Group
Tijuana, Baja California
Marzo 10 2026
Giro
De Servicios
Actividad principal
Servicio de Capital Humano
Número de empleados
200
Sitio Web corporativo
Sitio Web
Descripción y detalle de las actividades
Your Impact
In this role, your contributions will help us deliver exceptional results and make a positive difference in our industry.
What You’ll Do:
- You will have direct contact with American clients to support them and provide solutions.
- Assist clients in resolving their immediate issues.
- Answering incoming calls, paging on-call doctors and technicians.
- Accurately document messages and ensure they are delivered to the correct personnel on time.
- Enter and update customer information in the CRM system, ensuring all interactions are recorded for future reference.
- Use technological platforms to provide the best support.
Experiencia y requisitos
What We’re Looking For:
- Passion for customer service.
- Preferably experience in a call center.
- 90% proficiency in written and spoken English.
- Familiarity with Microsoft Office suite.
- Shift availability.
What We Offer and Important Information:
- Salary range: $22,500 - $25,000 pesos per month (gross salary, including weekly bonuses based on performance).
- Shift availability: Tuesday-Saturday, 7:00 am-4:00 pm PST. Saturdays can be worked from home after training is done. Sunday and Monday off.
- Enjoy proportional vacation days.
- Paid online English courses.
- A progressive company culture where your ideas are valued.
We value each team member's contributions and are committed to maintaining a workplace that encourages both individual and collective success. Let's achieve great things together!
Apply Now.
Beneficios
Número de vacantes 1
Área Atención a Clientes/Call Center/Telemarketing
Contrato Permanente
Modalidad Presencial
Turno Diurno
Jornada Tiempo Completo
Estudios Preparatoria
Inglés Hablado: Avanzado, Escrito: Avanzado
Disponibilidad p. viajar No