Quality Engineer

This position is responsible for ensuring production meets quality standards and customers’ requirements and establishes industry standards and enforce/document policies and procedures of the company.  

• Root cause analysis and implementation of corrective action for process related concerns. 
• Responsible for continual improvement activities to enhance the quality controls, AQL, Inspection Methods, Control Plans, APQP, and Lean Tools such as 5S, Kaizen & PDCA.  
• Develop training to build quality awareness. 
• Support the Quality Inspectors to ensure that products and processes comply with the relevant requirements of the quality management system. 
• Review FMEAs for each complaint received or tendency towards failure process, being able to produce a change or revision as required and the opportunity required. 
• Ensure timely resolution of supplier failure, corrective actions and preventive actions. 
• Lead team efforts to solve issues, based on customer or product quality concerns 
• Interaction with Engineering and Operations Departments to ensure new products are in accordance previous to hand off to manufacturing process.  
• Ensure timely resolution of Customer failure, corrective actions and preventive actions. 
• Knowledge Quality KPI, DPM’s, yields and Quality Tools. 
• Manage the maintenance of the quality system relating to: Review, Validate and follow work instructions, Nonconformance Management, handling customer complaints and RMA, compliance with ISO 9001:2015 
• Responsible for monitoring and ensure the closure of corrective actions and non-conformities of SGC of their own area.