Sr System Administrator

Learning Management System (LMS) Administrator – SAP SuccessFactors

Position Summary

The LMS Administrator is responsible for the configuration, maintenance, and optimization of the SAP SuccessFactors Learning Management System (LMS). This role ensures the system operates effectively within a validated (GxP) environment and complies with regulatory requirements, including 21 CFR Part 11 and global quality standards.

The ideal candidate has hands-on experience with SAP SuccessFactors Learning, supports validated systems, and collaborates with Quality, IT, and business teams to ensure system integrity, compliance, and audit readiness.

Key Responsibilities

System Administration & Configuration

• Administer and configure SAP SuccessFactors Learning, including roles, curricula, assignments, workflows, and notifications.
• Maintain system security, access controls, and compliance-driven training configurations.
• Support system releases and perform regression testing in coordination with IT and Quality teams.

Validated Environment & Compliance

• Maintain the LMS in a validated (GxP) environment.
• Support Computer System Validation (CSV) activities, including documentation (URS, FS/DS), risk assessments, and IQ/OQ/PQ processes.
• Ensure compliance with 21 CFR Part 11 and maintain audit trails, documentation, and system logs.
• Support audits and inspections.

Change Management & Release Support

• Assess system changes for validation impact and support change control processes.
• Coordinate SAP SuccessFactors releases, including testing and stakeholder communication.
• Manage integrations with HRIS, SSO, and other systems.

Data Integrity & Reporting

• Ensure data accuracy and consistency across systems.
• Develop compliance and operational reports.
• Support training metrics, regulatory reporting, and system monitoring.