It Site Support 2nd shift
Industrias SL, S.A. de C.V.
WORK ENVIRONMENT: Location: Mexicali, B.C. Environment: In-office role in engineering, sales and manufacturing facility Standard office environment; spends majority of the day moving throughout local buildings and helping users with PC problems at the user’s desk Required to lift 40 lbs. repeatedly throughout the day. Overtime may be required at times, including evening work, on-call weekends, and additional project hours. Domestic travel of up to 10%. QUALIFICATIONS: Excellent customer service skills Knowledge of PC hardware and peripherals Advance knowledge of Windows 10/11, and TCP/IP networking Proficiency in Active Directory, Office 365, networking concepts, anti-virus and security tools and PC hardware and software troubleshooting skills. Excellent interpersonal, communication and organization skills Ability to work independently and communicate effectively with users and coworkers. Strong project management skills, ability to set priorities and meet deadlines with flexibility. Problem solving – the individual identifies and resolves problems in a timely manner, gathers and analyzes information skillfully. Ability to evaluate information and exercise good judgment in making decisions. EXPERIENCE: 2-3 years providing technical support in IT support role 2-3 years supporting Microsoft PC environment 2-3 years’ experience in a related field with extensive technical experience. Experience supporting remote users utilizing VPN connectivity. EDUCATION: Essential: Associate’s degree in computer information systems Desirable: A+ certification, MCP and Windows 10/11 certification
Febrero 16 2026 en Mexicali
