Supervisor Import Export

Primary Function of Position

Reporting to the Sr. Customs and Logistics Manager, the Customs Supervisor is responsible for ensuring customs compliance, operational efficiency, and seamless import/export processes. This role leads the logistics team and coordinates with customs brokers, carriers, and other service providers, ensuring adherence to Mexican and international customs regulations.

Essential Job Duties

• Supervise daily import, export, and virtual customs operations.
• Ensure accuracy and integrity of import export documentation, HS classification, and recordkeeping.
• Maintain compliance with Mexican customs regulations, trade programs, Intuitive certifications, and relevant international regulations.
• Oversee inventory control compliance related to Annex 24 and IMMEX programs.
• Manage internal audits and support external audits.
• Oversee key performance indicators (KPIs) for brokers, carriers, and third-party logistics providers (3PLs) to support daily activities.
• Track shipments end-to-end, manage expedited shipments, and resolve operational issues.
• Supervises a team of individual contributors with responsibility for performing functions related to the Raw Material and FG Import/Export, besides other requests, according to documented procedures.
• Train, mentor, and develop team members.
• Assign workloads and set priorities within the team.
• Conduct regular team performance evaluations.
• Escalate operational performance matters and project updates to the supervisor.
• Foster a culture of compliance and continuous improvement.
• Drive process and system enhancements, including automation initiatives.
• Report, control, and monitor KPIs (e.g., clearance times, operational efficiency, costs, compliance).
• Manage and review international documentation required for shipments.
• Address and escalate customs-related requests and inquiries as necessary.
• Create,update, and analyze import/export reports.