Inside Sales Representative

This role is focused on generating incremental sales through proactive customer outreach, including reorders, replenishment, at-once business, follow-ups from field visits, and ongoing account engagement. Success in this position requires strong phone presence, consistent outbound activity, and the ability to efficiently convert conversations into orders.

This position is non-traveling, with the exception of 1 - 2 tradeshows and company sales meetings 2 times per year.

• Drive revenue through high-volume outbound calls and emails to assigned wholesale accounts
• Support Regional Sales Managers (RSMs) and Territory Sales Representatives (TSRs) in executing sales initiatives
• Generate incremental sales: reorders, replenishment, at-once business, follow-ups from field visits, and ongoing account engagement
• Maintain consistent account touchpoints to ensure engagement and sales velocity
• Convert outbound activity into booked orders using NuOrder, Shopify B2B, and HubSpot
• Enter, manage, and modify wholesale orders; ensure pricing, discounts, terms, and payment settings are accurate
• Maintain accurate account records, contacts, notes, and activity tracking in HubSpot
• Collaborate with Sales Operations, Customer Service, Ops, and IT to resolve order or system issues
• Support sales launches, promotions, and initiatives through accurate system execution
• Participate in occasional tradeshows and company sales meetings (1–2 per year)
• Work independently in a fast-paced, revenue-driven environment, demonstrating strong organization, attention to detail, and follow-through

Schedule: Monday–Friday, standard business hours | Location: Hybrid – Tijuana, BC (office Tues/Wed) | Requirements: Valid US visa + Fluent English