32 empleos de Atención A Clientes Call Center Telemarketing

Business Analyst | Blvd. Insurgentes

North American Production Sharing de México, S.A. de C.V.

Qualifications Bachelor's degree in business administration, Finance, Computer Science, Information Systems, or a related field. 5+ years of experience as a Business Analyst, Project Coordinator, Business Operations Analyst, or similar role. Advanced English proficiency (written and verbal). Experience working on financial services projects, banking, fintech, wealth management, or related financial industries. Experience in process mapping, business process improvement, and process automation initiatives. Basic to intermediate SQL skills with experience querying and analyzing data from databases. Advanced Microsoft Excel skills, including Pivot Tables, VLOOKUP/XLOOKUP, and data analysis. Experience creating BRDs, SOPs, process documentation, and technical requirements. Strong communication and stakeholder management skills. Preferred Experience within banking, financial services, fintech, investment management, or related sectors. Experience working within PMO environments. Knowledge of compliance, risk management, audit processes, and reporting. Familiarity with project management tools such as MS Project, Jira, Asana, Monday.com, or equivalent. Key Competencies Business Process Analysis Process Mapping & Automation Requirements Gathering SQL & Data Analysis Financial Services Knowledge Documentation & SOP Development Continuous Improvement Stakeholder Management Cross-Functional Collaboration Problem Solving & Critical Thinking Communication & Leadership

Septiembre 08 2026 en Tijuana

Customer Care Representative | Pinos

North American Production Sharing de México, S.A. de C.V.

What you need to have: College degree or equivalent experience required. A minimum of 2 years experience in a similar position with a demonstrated ability to communicate effectively through telephone, email and live chat. Must have a passion for customer service! Proficient in relevant computer applications – MS Office (Outlook, Excel, Word); experience with ERP systems, Freshdesk, Shopify and NetSuite. Knowledge of customer service principles and practices. Must be a strong customer advocate, willing to go the extra mile to ensure customer satisfaction. Ability to quickly assimilate and apply relevant product knowledge to solve customer challenges. Strong teamwork and interpersonal skills are required. Knowledge of Apple products and/or experience with mobile devices (smartphones, MacBooks and tablets) is preferred. Key Competencies: Ability to turn a customer issue into a win-win for the customer and the brand Strong verbal and written communication skills. Teamwork and interpersonal skills Skilled at managing escalated situations and determining appropriate actions and exceptions. Organizational skills Attention to detail. Ability to identify root cause of issues, think and react quickly and possess sound judgment to determine the appropriate approach or action to take. Ability to prioritize multiple tasks quickly, calmly and accurately in a fast-paced environment. Ability to work independently with minimal supervision yet participate as a team member with a willingness to help as needed. Initiative Resilience Sense of urgency

Septiembre 04 2026 en Tijuana

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