IT Support Analyst ( Maquiladoras experience)
Mam de la Frontera, S.A. de C.V.
5+ years of experience in IT support, systems administration, infrastructure, or manufacturing technology environments Bachelor’s degree in information technology, Computer Science, Engineering, or a related field; equivalent experience may be considered. Ability to communicate effectively in English, both verbally and in writing, at a minimum B2 proficiency level. Ability to complete a pre-employment background verification process. Ability to work primarily onsite at Vapotherm’s manufacturing facility Experience supporting Microsoft 365, Entra ID, Intune, Windows endpoints, networking, and enterprise applications. Experience supporting ERP software; Epicor experience is a plus. Occasional travel to other Vapotherm locations within the US as required. Experience supporting manufacturing operations, production-floor technology, or regulated environments preferred. Strong troubleshooting, project coordination, vendor management, and customer service skills. Ability to work independently, prioritize competing demands, and effectively support both in-person and remote users. Ability to lift, carry, and install IT equipment weighing up to 22 kg (48.5 lbs), and provide hands-on technical support within office, warehouse, and manufacturing environments. Ability to prioritize multiple tasks and operate independently in a fast-paced manufacturing environment. Experience supporting regulated environments (FDA, ISO 13485, SOX, HIPAA, or similar) preferred.
Octubre 21 2026 en Tijuana
