Manager, IT Infrastructure & Operations
Mam de la Frontera, S.A. de C.V.
• Bachelor's degree in Computer Science, Information Technology, or related field preferred; equivalent relevant experience considered. • 7+ years of progressive IT infrastructure and operations experience, including at least 4 years leading and developing technical teams. • Strong hands-on experience with enterprise networks, servers, virtualization, storage, backup and recovery, and infrastructure monitoring. • Experience with identity and access management, directory services, and Microsoft 365. • Working knowledge of cybersecurity practices, including infrastructure security, patching, vulnerability management, and incident response. • Experience supporting multi-site operations; manufacturing, distribution, or warehouse environments required. • Experience with IT service management, disaster recovery, and technology project implementation. • Demonstrated experience managing technology vendors, service providers, budgets, and multiple projects and priorities. • Strong leadership, problem-solving, communication, and customer-service skills with the ability to work effectively across technical and business teams. • Professional proficiency in English and Spanish. • Ability to travel periodically to company facilities in Mexico and the United States (approximately 15–25%). • Availability for after-hours and weekend maintenance windows and on-call escalation in support of continuous manufacturing operations. Preferred • Experience with ERP environments; Infor Syteline / CloudSuite a plus. • Database administration experience, including Microsoft SQL Server. • Experience supporting engineering or design environments such as CAD and PDM. • Experience with co-location or hosted data center environments, and with co-managed or outsourced security models. • Experience supporting audited compliance programs such as ISO, C-TPAT, or SOC 2.
Hace 13 horas en Tijuana
