Quality Manager
Robert's Enterprises, S. de R.L. de C.V.
Prepare and submit required quality reports to regulatory agencies and customers as needed. Ensure all manufacturing processes adhere to safety, environmental, and quality regulations. Customer & Supplier Relations: Address customer complaints and quality issues promptly, ensuring root cause analysis and effective corrective actions. Collaborate with suppliers to ensure the quality of incoming materials and resolve any quality-related concerns. Build and maintain strong relationships with customers and suppliers to ensure satisfaction and trust in the company’s quality standards. Qualifications: Bachelor’s degree in Engineering, Quality Management, or a related field. Minimum of 5 years of experience in quality management within a manufacturing environment. Bilingual proficiency in English and Spanish (written and verbal) is required. Strong knowledge of quality management systems (e.g., ISO 9001, ISO 14001, or similar). Experience with quality tools and methodologies (e.g., Six Sigma, Lean Manufacturing, Root Cause Analysis, FMEA). Excellent problem-solving, analytical, and decision-making skills. Strong leadership and team management abilities. Proficient in Microsoft Office Suite and quality management software. Preferred Qualifications: Certification in Quality Management (e.g., CQM, CQE) or Six Sigma (e.g., Green Belt, Black Belt). Experience with quality management in diverse manufacturing environments, demonstrating adaptability to various industry standards and practices. Knowledge of statistical process control (SPC) and data analysis tools. Proven ability to implement quality improvement initiatives in dynamic and evolving operational settings. Working Conditions: This role may require occasional travel to supplier or customer sites. Must be able to work in a manufacturing environment, including standing, walking, and lifting up to 25 pounds.
Hace 12 horas en Tijuana
