H2O Associate Customer Service Rep

POSITION RESPONSIBILITIES:

Primary responsibilities are designing irrigation systems and provide customer support in resolving property design or product technical issues over the telephone during our high season.

RESPONSIBILITIES INCLUDE:

• Using CAD and other software, design irrigation systems in compliance with local, state or regional codes.
• Evaluates customer design requests for irrigation requirements and design intent.
• Analyzes and resolves irrigation design problems creatively, accurately and efficiently.
• Creates irrigation system designs with minimal assistance.
• Performs routine general administrative tasks like reporting and recording design related information. Data entry information in customer data base. May assist in general tasks within the RBTS group.
• Assists with identifying areas of need and proposing appropriate solutions.
• Must meet and comply with department and company policies, procedures, objectives and regulations.